Privacy Policy

Who is responsible for your data

The data controller is To be confirmed, trading as Agency Dublin Estate Agents, Drumcondra, Dublin 9. For anything about your data, email To be confirmed. As a small business we are not required to appoint a Data Protection Officer, and Agency Dublin deals with data questions directly.

What we collect and why

When	What we collect	Why, and our legal basis	How long we keep it
You ask about a property, request a viewing or a valuation, or send a message	Name, phone, email, your message, the property you ask about, and for valuations the property address and your timing	To reply and arrange viewings or valuations. Legal basis: steps you ask us to take before any agreement (GDPR Art. 6(1)(b)), and our legitimate interest in answering enquiries (Art. 6(1)(f))	Deleted automatically after 24 months. If you become a client, some records must be kept longer by law, for example anti-money-laundering records
You leave a review	Name, area, star rating, your review, and your email address	To publish your review. Legal basis: your consent (Art. 6(1)(a)), which you can withdraw at any time. Your email is never published: it is kept so we can check the review is genuine, which is our legitimate interest in keeping reviews honest	While the review is published, or until you ask us to remove it. Reviews we don't publish are deleted after 6 months
Protecting the website	Your IP address when you send a form, and when anyone tries to sign in to the admin area	To stop spam and break-in attempts. Legal basis: our legitimate interest in keeping the website and your data secure (Art. 6(1)(f))	Form records: 24 hours. Sign-in records: 30 days
Analytics, if you allow it	Pages visited, device and browser type, approximate location, through Google Analytics	To understand how the website is used and improve it. Legal basis: your consent (Art. 6(1)(a))	Up to 14 months in Google Analytics. Cookies last up to 2 years
Advertising, if you allow it	Visits and enquiries measured through Google Ads and the Meta Pixel	To measure and improve our advertising. Legal basis: your consent (Art. 6(1)(a))	Set by Google and Meta. Cookies last up to 90 days

We don't sell your data, and we don't use it for automated decisions about you.

Who we share it with

Our website host and email provider, who store the website and deliver enquiry emails on our behalf.
Google (Google Ireland Ltd) for Analytics and Ads, and Meta (Meta Platforms Ireland Ltd) for the Meta Pixel, only if you accept those cookies.
Map and icon services. To show maps, your browser loads map images from OpenStreetMap's servers. To show icons, it loads an icon font from Font Awesome (Fonticons, Inc.). Both receive your IP address, as any website you visit does, but no other personal data.
Where you ask us to, the other people involved in a sale or letting, such as solicitors.
Where the law requires it, public authorities.

Transfers outside the EEA

Google, Meta and Font Awesome may process data in the United States. These transfers are covered by the EU–US Data Privacy Framework or by the European Commission's Standard Contractual Clauses. OpenStreetMap's servers are in the United Kingdom, which the EU recognises as providing adequate protection.

Your rights

You have the right to:

get a copy of the personal data we hold about you
have it corrected if it is wrong
have it deleted, for example your enquiry or your review
restrict or object to how we use it
receive it in a portable format
withdraw your consent at any time, including for cookies, using the

To use any of these rights, email To be confirmed. We will reply within one month. If you are not happy with how we handle your data, you can complain to the Data Protection Commission at dataprotection.ie.

Cookies

See the cookie policy for the cookies this website uses and how to manage them.

Changes

If we change this policy, the new version will be posted here with a new date.